LaQ Store Terms

Regulations of the LaQ Store

Table of Contents:

§ 1. Preliminary provisions

§ 2. Definitions

§ 3. Rules for using the Store

§ 4. Customer Account Registration

§ 5. Acceptance and execution of orders

§ 6. Delivery of ordered Goods

§ 7. Payment

§ 8. Warranty for Sales Agreements concluded with Entrepreneurs

§ 9. Right to complain about non-compliance of the Goods with the Sales Agreement for Consumers

and Entrepreneurs with Consumer rights

§ 10. Right to withdraw from the contract

§ 11. Free services

§ 12. Termination of the Agreement for the provision of electronic services

§ 13. Protection of personal data

§ 14. Final provisions

§ 1. Preliminary provisions

These Regulations define the rules for concluding a contract for the sale of Goods between the Seller and the Customer, using means of distance communication and the Customer's use of the Store, available at www.laq.pl, owned by: LATECH Spółka z o.o. with its registered office in Suchy Las (62-002), ul. Klonowa 2, NIP: 9721331275, REGON: 523121457, KRS: 0000992181.
In the scope of services provided electronically, these Regulations are the regulations referred to in art. 9 of the Act of 18 July 2002 on the provision of electronic services (Journal of Laws of 2002 No. 144, item 1204, as amended). The Regulations are addressed to all customers of the Store. The Customer is obliged to comply with all provisions of the Regulations. The sale is based on the version of these Regulations in force at the time of placing the order.
All information contained on the Store's website relating to products (including prices) does not constitute an offer within the meaning of art. 66 of the Civil Code, but the invitation to conclude a contract specified in Art. 71 of the Civil Code.

§ 2. Definitions

Seller - LATECH Spółka z o.o. with its registered office in Suchy Las (62-002), ul. Klonowa 2, NIP: 9721331275, REGON: 523121457, KRS: 0000992181.
Shop - a website belonging to the Seller, available under the domain www.laq.pl, through which the Customer can purchase Goods from the Seller;
Store Website - means the website available at www.laq.pl, where the Store is available;
Customer - means an entity for which, in accordance with the Regulations and the law, services may be provided electronically or with whom a Sales Agreement may be concluded;
Delivery - means the actual act of delivering to the Customer by the Seller, through the Supplier, the Goods specified in the order;
Supplier - means an entity with which the Seller cooperates in the delivery of Goods;
Consumer - means a natural person who performs a legal transaction with the entrepreneur not directly related to his business or professional activity;
Customer Account - means an individual panel for each Customer, launched on his behalf by the Seller, after proper Registration in the Store, as a result of which a contract for the provision of electronic services is concluded;
Entrepreneur - means a natural person, a legal person or an organizational unit that is not a legal person, to whom the law grants legal capacity, conducting business or professional activity on its own behalf and performing a legal act directly related to its business or professional activity;
Entrepreneur with Consumer rights - means a natural person concluding a Sales Agreement directly related to its business activity, when the content of the Sales Agreement shows that it does not have a professional nature for this Entrepreneur, resulting in particular from the subject of his business activity, made available on the basis of provisions on the Central Register and Information on Economic Activity.
Regulations - means these regulations;
Registration - means an actual act performed in the manner specified in the Regulations, required for the Customer to use all the functionalities of the Online Store;
Durability - the ability of the Goods to maintain their functions and properties in the course of ordinary use use;
Goods - a movable item, presented in the Store, which may be the subject of a sales contract, specified in detail in the order;
Sales contract - means a sales contract concluded at a distance, on the terms set out in the Regulations, between the Customer and the Seller.

§ 3. Rules for using the Store

All rights to the Store, including proprietary copyrights, intellectual property rights to its name, its Internet domain, the Store's website, as well as to patterns, forms, logos posted on the Store (except for logos and photos presented on the Store for the purpose of presenting goods to which copyrights belong to third parties) belong to the Seller, and they may be used only in the manner specified and in accordance with the Regulations and with the consent of the Seller expressed in writing.
The Seller will make every effort to ensure that the use of the Store is possible for Internet users using all popular web browsers, operating systems, types of devices and types of Internet connections.
The condition for using the Store's services is to read these Regulations and the Privacy Policy posted on the Store's website and accept them. By placing an order, the Customer accepts the content of the Regulations.
In order to place an order in the Store via the Store's website and to use the services provided electronically via the Store's website, it is necessary for the Customer to have an active e-mail account.
It is forbidden for the Customer to provide unlawful content and for the Customer to use the Store, its website or free services provided by the Seller in a manner contrary to the law, decency or infringing the personal rights of third parties.

§ 4. Customer Account Registration

In order to create a Customer Account, the Customer is obliged to register free of charge.
Registration in the Store is fully voluntary and not related to any fees for the Seller.
In order to properly register, the Customer is obliged to complete the Registration form available on the Store Website and send the completed form to the Seller by selecting the appropriate functionality on the Store Website. During Registration, the Customer will be required to designate an individual password.
During the Registration process, the Customer will be able to read the Regulations and will be obliged to accept its content by checking the appropriate box in the Registration form.
After sending a correctly completed registration form, the Customer immediately receives, to the e-mail address provided, confirmation of the Registration by the Seller. At this moment, an agreement is concluded for the electronic provision of the Customer Account service, and the Customer is given the opportunity to access the Customer Account and make changes to the personal data provided during Registration.

§ 5. Acceptance and execution of orders

The information contained on the Website does not constitute an offer within the meaning of the Civil Code. They are only an invitation to submit offers by customers to conclude a Sales Agreement with the Seller.
The condition for using the services offered by the Seller via the Store Website is to read these Regulations and the Privacy Policy posted on the Store's website and accept them.
The customer may place an order via the Store 7 days a week, 24 hours a day.
An order in the Store can be placed both by the Customer who has registered, as well as without registration, using the option of placing an order as a guest.
The Customer placing an order via the Store Website completes the order by selecting the Goods, which is followed by selecting the "ADD TO CART"; command visible on the page of the selected Goods. After completing the entire order and indicating in the "Basket", the method of delivery and the form of payment, the Customer places the order by sending the order form to the Seller, selecting the "Order with obligation to pay"; button on the Store's Website. Each time before shipment, the Customer is informed about the total purchase price of the Goods together with delivery costs, as well as about any additional costs related to the concluded Agreement.
Placing an order constitutes the Customer's submission to the Seller of an offer to conclude a Sales Agreement for the Goods being the subject of the order.
Each time, after placing an order, the Customer receives a confirmation of the order via e- mail correspondence to the e-mail address provided when placing the order.
Then, after confirming the order, the Seller sends information about the acceptance of the order to the e-mail address provided by the Customer. This information is the Seller's declaration of acceptance of the Customer's offer referred to in § 5 para. 1 of the Regulations, and upon receipt of this information by the Customer, an Agreement with the Seller is concluded. At this point, editing the order (changing the quantity, adding or removing products) will not be possible.
The sales contract is concluded in Polish, with the content in accordance with the Regulations.
After concluding the Sales Agreement, the Seller confirms its terms to the Customer by sending them via e-mail to the e-mail address provided by the Customer.
After the Customer receives confirmation of acceptance of the offer, the process of order fulfillment by the Seller begins, however:
1. in the case of placing an order payable on delivery - begins immediately, with the Seller maintaining the order of orders placed;
2. in the case of placing an order paid by a traditional transfer - begins after the payment is credited to the Store's bank account for the order placed;
3. in the case of placing an order paid with the use of quick payments - begins after the Seller receives confirmation of the Customer's payment from the quick payment system.
Orders placed in the Store are processed during the Store's working hours (on working days,from Monday to Friday, from 7 am to 3 pm).
A receipt is issued for each order. A VAT invoice is issued at the Customer's request. Documents confirming the purchase (receipt or VAT invoice) are attached each time to the ordered Goods.

§ 6. Delivery of ordered Goods

The delivery of the Goods being the subject of the order takes place in the manner chosen by the Customer.
When placing an order, the Customer may choose any method of Delivery from among those made available by the Seller.
The cost of Delivery of the ordered Goods is each time indicated by the Seller and added to the total value of the order in the order summary.
Orders placed in the Store are processed only on working days. Orders placed on Saturdays, Sundays and holidays are processed on the next business day, in the order in which orders are placed.
The ordered Goods are delivered to the Customer via the Supplier, to the address indicated by the Customer, subject to the situation if the Customer has chosen the Inpost parcel locker delivery method - then the delivery address will be the address of the selected parcel locker.
The Seller enables the collection of the ordered Goods in person, at the Seller's registered office. If the form of Delivery of the ordered Goods is selected as personal collection, the Customer will be able to collect the Goods at the Seller';s registered office, during the hours indicated in § 5 section 12 of the Regulations. In order to collect the ordered Goods, the Customer must provide the order number.
The Seller is obliged to deliver the Goods free from defects.
At the time of receipt, the Customer is obliged to check the condition of the shipment. Receipt of the parcel must be confirmed by a written receipt confirming receipt of the parcel intact. If its condition suggests earlier opening or destruction of the content, the Buyer should write a damage report together with the supplier. The Customer should inform the Seller about this fact as soon as possible.
Estimated delivery dates are not guaranteed delivery dates.

§ 7. Payment

The purchase prices of the Goods posted on the Store Website are gross prices and do not contain information on delivery costs and any other costs that the Customer will be obliged to incur in connection with the Agreement, about which the Customer will be informed when choosing the method of delivery and placing the order.
As part of the functioning of the Store, the following payment methods are possible:
1. COD - upon receipt of the shipment;
2. by transfer to the Seller's bank account: PL 34 1240 6524 1111 0011 1847 9799;
3. quick payments - implemented by PayPro
The customer who has chosen the option of payment by bank transfer is obliged to pay the fee for the placed order within 10 working days from the date of placing the order. In the payment title, it is enough to enter only the order number.
In the event of failure to make the payment within the time limit indicated above, the entitled party may, in the event of a delay by the other party, withdraw from the Agreement without setting an additional deadline for making the payment, in accordance with Art. 492 of the Civil Code. Withdrawal from the Agreement may take place within 7 days from the date of conclusion of the Agreement. The above right applies in particular in the event of failure by the Customer to make the payment in accordance with the submitted offer to conclude the Agreement. In such a situation, after the expiry of the deadline for payment, the Seller will send to the Customer via e-mail, to the e-mail address indicated in the order, a statement of withdrawal from the Agreement pursuant to art. 492 of the Civil Code.

§ 8. Warranty for Sales Agreements concluded with Entrepreneurs

The Seller ensures the delivery of new, full-fledged Goods and free from physical and legal defects, therefore the Seller is liable for non-compliance of the consumer goods with the Sales Agreement.
If the Goods have a defect, the Entrepreneur is entitled to:
1. Demands for a reduction in the purchase price or withdrawal from the Sales Agreement, unless the Seller immediately and without undue inconvenience to the Entrepreneur replaces the defective Product with a defect-free one or removes the defect. The above limitation does not apply if the Goods have already been replaced or repaired by the Seller, or the Seller has not fulfilled the obligation to replace the Goods with defect-free Goods or remove defects. The Entrepreneur may, instead of removing the defect proposed by the Seller, demand the replacement of the Goods with a defect-free one, or instead of replacing the Goods, demand removal of the defect, unless bringing the item into compliance with the Sales Agreement in the manner chosen by the Entrepreneur is impossible or would require excessive costs compared to the method proposed by the Seller. . When assessing the excess of costs, the value of the Goods free from defects, the type and significance of the defect found are taken into account, as well as the inconvenience to which the Entrepreneur would be exposed by a different method of satisfying his claim.
2. Demands for the replacement of defective Goods with defect-free Goods or removal of the defect. In such a situation, the Seller is obliged to replace the defective Goods with ones free from defects or to remove the defect within a reasonable period of time, without causing additional inconvenience to the Entrepreneur. The Seller may refuse to comply with the Entrepreneur's request if bringing the Goods into compliance with the Sales Agreement in a manner chosen by the Entrepreneur is impossible or would require excessive costs compared to the other possible way to bring the Goods into compliance with the Sales Agreement. The costs of repair or replacement are borne by the Seller.
Any notifications regarding non-compliance of the Goods with the Sales Agreement, the Entrepreneur is obliged to report to the Seller in writing, to the address of the Seller's registered office or in electronic form to the e-mail address: sklep@laq.pl.
The entrepreneur who exercises the rights under the warranty is obliged to deliver the purchased defective Goods to the address of the Seller, indicated in § 2 section 1 of the Regulations.
The Seller is liable under the warranty if the defect of the Goods is found within two years from the delivery of the Goods to the Entrepreneur. The claim for removal of the defect or replacement of the Good with a defect-free one expires after one year from the moment of detecting the defect, but this period cannot end before the expiry of the period specified in the first sentence. During this period, the Entrepreneur may withdraw from the Sales Agreement or submit a statement of price reduction due to a defect in the Goods. If the Entrepreneur demanded the replacement of the Goods with a defect-free one or removal of the defect, the deadline to withdraw from the Sales Agreement or submit a price reduction statement begins with the ineffective expiry of the deadline for replacing the Goods or removing the defect.
The seller undertakes to respond to the complaint within 14 days of its receipt. If it is necessary to inspect the advertised goods in order to consider the complaint, the seller will respond to the complaint after receiving and inspecting the advertised goods.
If the complaint is justified, the Seller undertakes to replace the defective Goods with goods free from defects or to remove the defect within 14 days from the date of submitting the complaint by the Entrepreneur.
The entrepreneur may also submit a complaint in connection with the use of free electronic services provided by the Seller. The complaint may be submitted in electronic form and sent to the e-mail address: sklep@laq.pl or via the contact form available on the Store Website or by phone at one of the numbers indicated on the Store Website. In the content of the complaint, the Entrepreneur is obliged to provide a description of the problem. The seller is obliged to respond to the submitted complaint within a period not exceeding 14 days from the date of receipt of the complaint. Within this period, the Seller undertakes to respond to the Entrepreneur.

§ 9. Right to complain about non-compliance of the Goods with the Sales Agreement for Consumers

and Entrepreneurs with Consumer rights

In the event of non-compliance of the Goods with the content of the concluded Sales Agreement, the Consumer and the entrepreneur with Consumer rights have the rights set out in this paragraph of the Regulations.
The goods should be considered compliant with the Sales Agreement if the following are compliant with the content of the concluded Sales Agreement:
1. its description, type, quantity, quality, completeness and functionality;
2. suitability for a specific purpose for which it is needed by the Consumer or Entrepreneur with Consumer rights, about which the Consumer / Entrepreneur with Consumer rights notified the Seller at the latest at the time of conclusion of the contract, and the Seller accepted the information received.
In order to be considered compliant with the Sales Agreement, the Goods must:
1. be fit for the purposes for which the Goods are usually used, taking into account applicable laws, technical standards or good practices;
2. occur in such quantity and have such features, including durability and safety, which are typical for the Goods and which the Consumer or Entrepreneur with Consumer rights may reasonably expect, taking into account the nature of the Goods and the public assurance made by the Seller, his legal predecessors or persons acting on their behalf, in particular in advertising or on a label, unless the seller demonstrates that:
  - did not know about the public assurance in question and, judging reasonably, could not have known about it;
  -before the conclusion of the contract, the Seller's public assurance was rectified under the same conditions and form in which the public assurance was made, or in a comparable manner;
  - the Seller's public assurance did not affect the decision of the Consumer or Entrepreneur with Consumer rights to conclude the Sales Agreement.
3. be delivered with packaging, accessories and instructions that the Consumer or Entrepreneur with Consumer rights may reasonably expect to be provided;
4. be of the same quality as the sample or pattern that the Seller made available to the Consumer or Entrepreneur with Consumer rights before the conclusion of the Sales Agreement, and correspond to the description of such sample or pattern.
The Seller is not responsible for the non-compliance of the goods with the Sales Agreement to the extent referred to in paragraph 2 or 3 of this paragraph, if the Consumer or Entrepreneur with Consumer rights, at the latest at the time of concluding the Sales Agreement, was clearly informed that a specific feature of the goods deviates from the requirements of compliance with the contract set out in paragraph 2 or 3, and explicitly and separately accepted the lack of a specific feature of the Goods.
The Seller is liable for the non-compliance of the Goods with the Sales Agreement, resulting from improper installation of the Goods, when:
1. the assembly of the Goods was carried out by the Seller or under his responsibility;
2. improper installation carried out by the Consumer or Entrepreneur with Consumer rights resulted from errors in the instructions provided by the Seller or a third party,
The Seller is liable for the non-compliance of the Goods with the Sales Agreement, existing at the time of delivery of the Goods and revealed within two years from that moment, unless the expiry date of the Goods specified by the Seller, his legal predecessors or persons acting on their behalf is
longer . It is presumed that the lack of conformity of the Goods with the Sales Agreement, which was revealed before the expiry of two years from the moment of delivery of the Goods, existed at the time of its delivery, unless it is proven otherwise or the presumption cannot be reconciled with the specificity of the Goods or the nature of the lack of conformity of the Goods with content of the Sales Agreement.
The Seller may not invoke the expiry of the deadline to determine the non-compliance of the Goods with the content of the concluded Sales Agreement, specified in paragraph 6 of this paragraph, if the non-compliance of the Goods with the Agreement has been fraudulently concealed from the Consumer or by the Entrepreneur with the rights of the Consumer.
In a situation where the Goods are inconsistent with the content of the concluded Sales Agreement, the Consumer or Entrepreneur with Consumer rights may demand its repair or replacement.
The Seller may replace the Good with a defect-free one if the Consumer or Entrepreneur with Consumer rights demands its repair, or when the Seller may make a repair when the Consumer or Entrepreneur with Consumer rights demands replacement of the Good, if bringing the Good into compliance with the Sales Agreement in the method chosen by the Consumer/Entrepreneur with Consumer rights is impossible or would require excessive costs for the Seller. If the repair and replacement of the Goods are impossible or would require excessive costs for the Seller, the Seller may refuse to bring the Goods into compliance with the contract.
When assessing the excessiveness of the costs referred to in para. 9 of this paragraph, all circumstances of restoring the Goods; compliance with the Sales Agreement are taken into account for the Seller, in particular the significance of the Goods; non-compliance with the Sales Agreement, the value of the Goods in accordance with the contract and excessive inconvenience for the Consumer/Entrepreneur with Consumer rights resulting from the change in the way of bringing the Goods into conformity with the Sales Agreement.
The Seller repairs or replaces the Goods within a reasonable time from the moment when the Seller was informed by the Consumer or Entrepreneur with Consumer rights about the non-compliance of the Goods with the Sales Agreement, and without undue inconvenience to the Consumer/Entrepreneur with Consumer rights, taking into account the specificity of the Goods and the purpose, in which the Consumer/Entrepreneur with Consumer rights purchased it. The costs of repair or replacement of the Goods, including in particular the costs of postage, transport, labor and materials, shall be borne by the Seller. The Consumer or Entrepreneur with Consumer rights is obliged to make the Goods available to the Seller in order to restore their compliance with the Agreement. The costs of making the Goods available by the Consumer or Entrepreneur with Consumer rights are borne by the Seller.
In a situation where the Goods have been installed by the Consumer or Entrepreneur with the rights of the Consumer before revealing their non-compliance with the Sales Agreement, the Seller is obliged to dismantle the Goods and re-install them after repair or replacement, or commissions a third party to perform these activities. The costs resulting from the performance of the above activities are borne by the Seller.
The Consumer or Entrepreneur with the rights of the Consumer is not obliged to pay the Seller for the ordinary use of the Good, if it has been exchanged for another.
In a situation where the Goods are inconsistent with the Agreement, the Consumer or Entrepreneur with Consumer rights may submit a statement of price reduction or withdrawal from the Sales Agreement when:
1. The Seller refused to bring the Goods into compliance with the Sales Agreement, in accordance with § 9 section 9 of the Regulations;
2. The Seller has not brought the Goods into compliance with the Sales Agreement, in accordance with § 9 section 11 - 13 of the Regulations.
3. the Goods are still inconsistent with the Agreement, despite the Seller's attempts to bring the Goods into compliance with the Agreement;
4. the lack of compliance of the Goods with the Sales Agreement is significant enough to justify a price reduction or withdrawal from the Sales Agreement without prior use of the protection measures set out in this paragraph; it is clear from the Seller's statement or circumstances that he will not bring the Goods into compliance with the Agreement within a reasonable time or without undue inconvenience to the Consumer or Entrepreneur with Consumer rights.
In the event of a reduction in the price of the Goods, the reduced price must be in such proportion to the price resulting from the Sales Agreement, in which the value of the Goods inconsistent with the Sales Agreement remains to the value of the Goods in accordance with the Sales Agreement.
The Seller is obliged to respond to the complaint submitted by the Consumer or Entrepreneur with Consumer rights within 14 days from the date of its receipt.
The Seller returns to the Consumer or Entrepreneur with Consumer rights the amounts due as a result of exercising the right to reduce the price immediately, not later than within 14 days from the date of receipt of the Consumer's or Entrepreneur with Consumer rights about the price reduction.
The Consumer or Entrepreneur with Consumer rights may not withdraw from the contract if the lack of compliance of the Goods with the Sales Agreement is irrelevant. It is presumed that the lack of conformity of the Goods with the Sales Agreement is significant.
In a situation where, as part of the contract concluded by the Consumer or Entrepreneur with Consumer rights, the Consumer or Entrepreneur with Consumer rights purchased a larger number of Goods, the right to withdraw from the Agreement may apply only to these Goods, as well as to other purchased Goods purchased together with Goods inconsistent with the Sales Agreement, if it cannot be reasonably expected that the Consumer or Entrepreneur with Consumer rights will agree to retain only the Goods in accordance with the Sales Agreement.
In the event that the Consumer or Entrepreneur with Consumer rights exercise the right to withdraw from the Sales Agreement, the Consumer or Entrepreneur with Consumer rights is obliged to immediately return the Goods for Sale. The return of the Goods is made at the expense of the Seller. The Seller is obliged to return to the Consumer or Entrepreneur with Consumer rights the price for the purchase of the Goods immediately, not later than within 14 days from the date of receipt of the Goods or proof of sending them back.
The return of the purchase price of the returned Goods is made by the Seller using the same method of payment as used by the Consumer or Entrepreneur with Consumer rights, unless the Consumer or Entrepreneur with the rights

§ 10. Right to withdraw from the contract

Pursuant to the Act of 30 May 2014 on consumer rights, the Consumer and the Entrepreneur with Consumer rights who concluded the Agreement, including the Sales Agreement via the Store, may withdraw from the Agreement without giving a reason by submitting a relevant statement in writing within 14 days, counting from the date of delivery of the goods (i.e. from the date of receipt of the goods by the Consumer). To meet this deadline, it is enough to send a statement before its expiry.
The deadline for withdrawing from the Agreement starts from the moment the Goods are taken over by the Consumer, the Entrepreneur with the rights of the Consumer or a third party other than the carrier indicated by them.
The Consumer and the Entrepreneur with Consumer rights may withdraw from the contract by submitting a declaration of withdrawal from the contract to the Seller. The template of the declaration is attached to these Regulations.
The declaration of withdrawal from the contract together with the Goods should be sent to the Seller's address or in electronic form via mail, to the e-mail address: sklep@laq.pl. The Consumer and the Entrepreneur with Consumer rights are obliged to return the Goods to the Seller within 14 days from the date on which he withdrew from the contract. To meet the deadline, it is enough to send back the Goods before its expiry.
In the event of withdrawal from the Agreement, it is considered void.
If the Consumer or Entrepreneur with Consumer rights made a declaration of withdrawal from the Agreement before the Seller accepted his offer, this offer ceases to be binding.
Goods must be returned to the Seller's address. The Seller, within 14 days from the date of receipt of the declaration of withdrawal from the contract, will return to the Consumer or Entrepreneur with Consumer rights all payments made by him, including the cost of Delivery of the Goods (except for additional costs resulting from the method of delivery chosen by the Consumer or Entrepreneur with Consumer rights other than the cheapest offered by the Seller). The Seller may withhold the reimbursement of payments received from the Consumer or Entrepreneur with Consumer rights until receipt of the Goods back or delivery by the Consumer or Entrepreneur with Consumer rights of proof of sending back the Goods, depending on which event occurs first.
If the Consumer or Entrepreneur with Consumer rights exercising the right of withdrawal has chosen a method of delivery of the Goods other than the cheapest usual method of Delivery offered by the Seller, the Seller is not obliged to reimburse the Consumer or Entrepreneur with Consumer rights for the additional costs incurred by him.
The Seller will refund the payment using the same method of payment as used by the Consumer or Entrepreneur with Consumer rights, unless the Consumer or Entrepreneur with Consumer rights has expressly agreed to a different method of return, which does not involve any costs for him.
The Consumer or Entrepreneur with Consumer rights bears the costs of returning the Goods to the Seller.

§ 11. Free services

The Seller provides the Customers with the following free services via electronic means:
1. Contact form;
2. Maintaining a Customer Account;
3. newsletter.
Services indicated in par. 1 above are provided free of charge 7 days a week, 24 hours a day.
The Seller reserves the right to choose and change the type, form, time and method of granting access to selected services listed, about which he will inform the Customers in a manner appropriate for the amendment of the Regulations.
The Newsletter service consists in sending the ordered commercial information to the Customer by the Seller. Commercial information should be understood as messages containing information about new products or services in the Seller's offer. The newsletter is sent to all customers who have subscribed.
The Customer can use the Newsletter service by subscribing. For this purpose, he is obliged to complete the registration form available on the Store's Website. After sending it to the Seller, the Customer receives an activation link to the e-mail address provided in the form in order to confirm subscribing to the Newsletter subscription. Upon activation of the link by the Customer, an agreement for the provision of the Newsletter service is concluded.
The Customer may at any time unsubscribe from the Newsletter service by deleting his subscription, via the link provided in each e-mail sent by the Seller as part of the Newsletter service.
The Contact Form service consists in providing a functionality that enables sending messages to the Seller using the form on the Store Website.
Resignation from the Contact Form service is possible at any time and consists in stopping sending messages using the contact form.
The Customer Account Service is available after Registration on the terms described in the Regulations and consists in providing the Customer with a dedicated panel on the Store Website, enabling the Customer to modify the data provided during Registration, as well as tracking the status of orders and the history of orders already completed.
The Customer who has registered may submit a request to the Seller to delete the Customer Account, however, if the Seller submits a request to delete the Customer Account, it may be removed up to 14 days from the request.
The Seller is entitled to block access to the Customer Account and free services described in this paragraph of the Regulations, if the Customer acts to the detriment of the Seller or other Customers, the Customer violates the law or provisions of the Regulations, and also when blocking access to the Customer Account and services free of charge is justified by security reasons - in particular: breaking the security of the Store Website by the Customer or other hacking activities. Blocking access to the Customer Account and free services for the above reasons lasts for the period necessary to resolve the issue constituting the basis for blocking access to the Customer Account and free services.

§ 12. Termination of the Agreement for the provision of electronic services

The Customer and the Seller may, at any time and without giving any reason, terminate the contract for the provision of electronic services, subject to the preservation of the rights acquired by the other party before the termination of the above-mentioned. of the contract and the provisions of this section of the Regulations.
The Customer who has registered terminates the contract for the provision of electronic services by sending an appropriate declaration of will to the Seller, using any means of remote communication, enabling the Seller to read the Customer's declaration of will.
The Seller terminates the contract for the provision of electronic services by sending an appropriate declaration of will to the Customer to the e-mail address provided by the Customer during Registration.

§ 13. Protection of personal data

Using the Store and free services offered through the Store by the Seller requires the processing of the Customer's data.
The Customer's personal data is processed in accordance with the law, including the provisions of Regulation (EU) No. 2016/679 of the European Parliament and of the Council of 27/04/2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repeal of Directive 95/46/EC (General Data Protection Regulations).
Detailed rules for the processing of the Customer's personal data are contained in the Privacy Policy, posted on the Store's website.

§ 14. Final provisions

The Seller is liable for non-performance or incorrect performance of the contract, and in the case of contracts concluded with Customers who are Entrepreneurs, the Seller is liable only in the event of intentional damage and within the limits of actual losses incurred by the Customer who is an Entrepreneur.
The Regulations are available to all Customers in an electronic version on the Store's website.
Each Customer may record the content of the Regulations by printing it out or saving it on a durable medium.
The Store website uses cookies, thanks to which the website can work better. Detailed information on the cookies used is available in the Privacy Policy.
In matters not covered by the Regulations, the provisions of generally applicable law shall apply.
The Seller reserves the right to change these Regulations. All orders accepted by the Seller for execution before the date of entry into force of the new Regulations are implemented on the basis of the Regulations that were in force on the date of placing the order by the Customer. The amendment to the Regulations comes into force on the day of publishing the amended Regulations on the Store's Website. The Seller will inform the Customer 14 days before the entry into force of the new Regulations about the change in the Regulations by means of an e-mail message containing a link to the content of the amended Regulations. If the Customer does not accept the new content of the Regulations, he is obliged to notify the Seller of this fact, which results in termination of the contract in accordance with the provisions of § 11 of the Regulations.
These Regulations are valid from January 9, 2023.

Our Contacts:

Delivery:

Payments:

Return Policy: